Accessibility
Thank you for researching the Newport Classic Cruises Accessibility! Please review the content on this page and certainly contact our accessibility agent if you or your guest will require assistance at boarding time or if you have any further questions.
Accessibility Agent: General Manager Cat Quinn, [email protected] 401-847-0000 ext. 1013
Basics on Accessibility at Newport Classic Cruises
None of the boats in the Newport Classic Cruises fleet are defined as ‘accessible’ by ADA guidelines, nor are the boats required to be due to their regulatory design requirements and capacities. However, we have established our boarding practices in an as safe and reasonable fashion as possible to accommodate as many guests as possible.
Guests who may need some assistance boarding
If the guest in question can climb a few stairs, contact us directly.
We would like to know in advance which trip you will be on and schedule a pre-boarding for your group in this case.
Limitations at boarding time
There is an unavoidable gap between the top boarding step or platform and the deck of the boat for each of our boats. Please keep in mind that our docks are in constant motion as are our boats.
Storing manual wheelchairs or walkers
Walkers or wheelchairs can be stored next to our ticket booth. There is no storage or the ability to use a wheelchair on board any of our vessels. Guests must be able to climb a few stairs to board all of our vessels.
Restrooms
Guests should note that the bathrooms are located down a flight of steep stairs on all of our vessels.
Bring a lock for motorized chairs
If you or your guest is arriving to the boat with a motorized chair, and is able to walk and climb a few stairs with some assistance to get aboard, please bring a lock for the motorized chair as we cannot carry and store motorized carts aboard the vessels, nor do we have secure space on site available for storage.
Service Animals
Only animals that perform a manual task to assist a person are permitted aboard. Emotional support animals are not permitted. Pets are not permitted.
Website Accessibility
This website is designed, built and maintained to meet the Web Content Accessibility Guidelines (WCAG) 2.1 to an AA standard. If you have any issue using a site reader to process your tickets please do not hesitate to call for assistance or to report an issue: 401-847-0000. We cannot be held liable for the compliance of our third party online ticket processors as we do not maintain or own those sites.
Assistance with Purchasing Tickets
For additional assistance with booking tickets, feel free to email us at [email protected] or call us at 401-847-0000 or visit us at our ticket window at Bannister’s or Bowen’s Wharf.